Privacy Policy

Beyond Type Limited, a company established in England and Wales with company number 14859964 (we, us, or our) understands that protecting your personal data is important. This Privacy Policy sets out our commitment to protecting the privacy of personal data provided to us or otherwise collected by us when providing our website and IT consulting services (Services) or when otherwise interacting with you.

It is important that you read this Privacy Policy together with any other detailed privacy notices we may provide when we are collecting or processing personal data about you so that you understand our privacy practices in relation to your data.

The Information We Collect

Personal data is information that relates to an identified or identifiable individual. We may collect, use, store, and disclose different kinds of personal data about you which we have listed below:

  • Identity Data including first name, last name, title, and job title.
  • Contact Data including billing address, delivery address, email address, and telephone numbers.
  • Financial Data including bank account and payment card details (through our third party payment processors, Stripe and PayPal).
  • Technical and Usage Data including internet protocol (IP) address, your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behavior, information about your access and use of our website, including through the use of Internet cookies, your communications with our website, the type of browser you are using, the type of operating system you are using, and the domain name of your Internet service provider.
  • Marketing and Communications Data including your preferences in receiving marketing from us and our third parties and your communication preferences.
  • Professional data including where you submit your CV to us for review, or where you are a worker of ours or applying for a role with us, your professional history such as your previous positions and professional experience.
  • Special Categories of Personal Data is a special category of personal data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data. We do not actively request special categories of data about you, nor do we collect any information about criminal convictions and offences. However, in the course of providing our Services, we may come across such special categories of personal data in different situations, including where our clients provide us with data about you in order for us to provide our Services or when you submit your CV to us to review and it contains special categories of personal data.

How We Collect Personal Data

We collect personal data in a variety of ways including:

  • Directly: We collect personal data which you directly provide to us, including through the ‘contact us’ form on our website, when you sign up to our Services, or when you request our assistance via email or over the telephone.
  • Indirectly: We may collect personal data which you indirectly provide to us while interacting with us, such as when you use our website, in emails, over the telephone, and in your online enquiries.
  • From third parties: We collect personal data from third parties such as from our clients where we are providing Services to them, and cookie providers and marketing providers. See the “Cookies” section below for more detail on the use of cookies.
  • From publicly available sources: We collect personal data from publicly available resources such as Companies House and professional networking sites such as LinkedIn.

Purposes and Legal Bases for Processing

We collect and process personal data about you only where we have legal bases for doing so under applicable laws. The ways we plan to use your personal data, and the legal bases we rely on to do so, are as follows:

  • To provide our Services to you (Identity Data, Contact Data, Professional Data) – based on the performance of a contract with you.
  • To contact and communicate with you about our Services including in response to any support requests or other enquiries (Identity Data, Contact Data, Profile Data) – based on the performance of a contract with you.
  • To contact and communicate with you about any enquiries you make with us via our website (Identity Data, Contact Data) – based on legitimate interests to ensure we provide the best client experience.
  • For internal record keeping, administrative, invoicing, and billing purposes (Identity Data, Contact Data, Financial Data) – based on performance of a contract with you, to comply with a legal obligation, and legitimate interests to recover debts and notify you about changes to our services.
  • For analytics, market research, and business development, including to operate and improve our Services (Profile Data, Technical and Usage Data) – based on legitimate interests to keep our website updated and develop our business.
  • For advertising and marketing, including to send you promotional information (Identity Data, Contact Data, Technical and Usage Data, Marketing and Communications Data) – based on legitimate interests to develop our Services and grow our business.
  • If you have applied to work with us, to consider your application (Identity Data, Contact Data, Professional Data) – based on legitimate interests to consider your employment application.
  • To comply with our legal obligations or if otherwise required or authorised by law (All relevant Personal Data) – based on the need to comply with a legal obligation.

If you have consented to our use of data about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. Where we are using your data because we or a third party have a legitimate interest to do so, you have the right to object to that use, though in some cases this may mean no longer using our services. Further information about your rights is available below.

Our Disclosures of Personal Data to Third Parties

We may disclose personal data to:

  • Our employees, contractors, and/or related entities;
  • IT service providers, data storage, web-hosting, and server providers such as Google and Airtable;
  • Marketing or advertising providers such as MailChimp and ConvertKit;
  • Professional advisors, bankers, auditors, our insurers, and insurance brokers;
  • Payment systems operators such as Stripe and PayPal;
  • Our existing or potential agents or business partners;
  • Anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred;
  • Courts, tribunals, and regulatory authorities in the event you fail to pay for goods or services we have provided to you;
  • Courts, tribunals, regulatory authorities, and law enforcement officers as required or authorised by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights;
  • Third parties to collect and process data such as [Google Analytics, Facebook Pixel, or other relevant analytics businesses]; and
  • Any other third parties as required or permitted by law, such as where we receive a summons.

Google Analytics: We have enabled Google Analytics Advertising Features including Remarketing Features, Advertising Reporting Features, Demographics and Interest Reports, Store Visits, Google Display Network Impression reporting, etc. We and third-party vendors use first-party cookies (such as the Google Analytics cookie) or other first-party identifiers and third-party cookies (such as Google advertising cookies) or other third-party identifiers together.

You can opt out of Google Analytics Advertising Features, including using a Google Analytics Opt-out Browser add-on found here. To opt out of personalized ad delivery on the Google content network, please visit Google’s Ads Preferences Manager here, or if you wish to opt out permanently even when all cookies are deleted from your browser, you can install their plugin here. To opt out of interest-based ads on mobile devices, please follow these instructions for your mobile device: On android, open the Google Settings app on your device and select “ads” to control the settings. On iOS devices with iOS 6 and above, use Apple’s advertising identifier. To learn more about limiting ad tracking using this identifier, visit the settings menu on your device.

Overseas Transfers

Where we disclose personal data to the third parties listed above, these third parties may store, transfer, or access personal data outside of the United Kingdom. The level of data protection in countries outside of the United Kingdom may be less comprehensive than what is offered in the United Kingdom. Where we transfer your personal data outside of the United Kingdom, we will perform those transfers using appropriate safeguards in accordance with the requirements of applicable data protection laws and we will protect the transferred personal data in accordance with this Privacy Policy. This includes:

  • Only transferring your personal data to countries that have been deemed by applicable data protection laws to provide an adequate level of protection for personal data; or
  • Including standard contractual clauses in our agreements with third parties that are overseas.

Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.

Your Rights and Controlling Your Personal Data

Your choice: Please read this Privacy Policy carefully. If you provide personal information to us, you understand we will collect, hold, use and disclose your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us, however, if you do not, it may affect our ability to provide our Services to you and your use of our Services.

Information from third parties: If we receive personal data about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal data about somebody else, you represent and warrant that you have such person’s consent to provide the personal data to us.

Access, correction, processing, and portability: You may request details of the personal data that we hold about you and how we process it (commonly known as a “data subject request”). You may also have a right in accordance with applicable data protection law to have your personal data rectified or deleted, to restrict our processing of that information, to object to decisions being made based on automated processing where the decision will produce a legal effect or a similarly significant effect on you, to stop unauthorised transfers of your personal data to a third party, and, in some circumstances, to have personal data relating to you transferred to you or another organisation.

Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.

Withdraw consent: Where we are relying on consent to process your personal data, you have the right to withdraw your consent at any time. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

Complaints: If you wish to make a complaint, please contact us using the details below and provide us with full details of the complaint. We will promptly investigate your complaint and respond to you in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

Storage and Security

We are committed to ensuring that the personal data we collect is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure personal data and protect it from misuse, interference, loss, and unauthorized access, modification, and disclosure.

While we are committed to security, we cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk.

Cookies

We may use cookies on our website from time to time. Cookies are text files placed in your computer's browser to store your preferences. For more information about the cookies we use, please see our Cookie Policy You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our website.

Links to Other Websites

Our website may contain links to other party’s websites. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal data which you provide while visiting those websites. Those websites are not governed by this Privacy Policy.

Amendments

We may change this Privacy Policy from time to time. We will notify you if we make a significant change to this Privacy Policy by contacting you through the contact details you have provided to us and by publishing an updated version on our website. For any questions or notices, please contact us at:

Beyond Type Limited, a company established in England and Wales with company number 14859964

Email: Get in touch

Last update: 12 December 2023